The tech who did the install isn't the tech doing the service call two years later. Field View makes sure whoever shows up already knows the equipment.
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The service tech is flying blind
Model numbers, lineset routing, breaker location, what the old unit looked like — all in the install tech's head or camera roll. When install photos auto-file to the address, any tech pulls up the job history before they ring the doorbell.
It's been rattling since your guys installed it.
Photos of the finished install — level pad, sealed penetrations, clean brazing, nameplate readings — end warranty arguments before they start. Show them exactly what it looked like the day you commissioned it.
Warranty claims need documentation you didn't keep
Manufacturers want serials, install photos, and proof of commissioning. When your crew shoots the nameplate and the finished install as a habit, the paperwork for every claim already exists — searchable by address.
Build an equipment history without trying
Techs shoot the job like they normally would — old unit out, new unit in, nameplate, final. It all files to the address automatically. Next visit, the history's already there.
Reports that close the loop with customers
Turn install or maintenance photos into a clean PDF in a minute — what was done, what it looks like, what got replaced. Homeowners keep it; property managers file it.
Checklists for startups and maintenance
Commissioning steps, seasonal maintenance, safety checks — repeatable lists tied to the job with photos attached, so quality doesn't depend on which tech drew the ticket.
Questions, answered
Does it work for service departments, not just installs?
Yes — every visit to an address adds to the same job history. Install crews and service techs see the same record.
What does it cost for an HVAC company?
$79/month covers 3 users, extra seats $29. The 14-day trial doesn't require a credit card.
Can office staff see photos without bugging the techs?
That's the point — photos appear in the job the moment they're taken. The office sees what the field sees, live, from a desktop.
If your crew takes job photos, Field View works for you.
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